Commitment to our Stakeholders
Our operations are centered in Al Zour Complex which is located close to residential areas.
We work with them to understand their priorities and concerns. Managing our impact on people is essential to establishing our strategy as a responsible company.
We firmly believe that respectful engagement with the Kuwaiti local community neighbouring our operations is critical to the success of KIPIC’s projects and long-term operations. It is important to us to have a hotline that residents of Kuwait and nearby community can use and for people to be able to contact us, give us feedback and receive a response or action from us.
We have implemented community feedback mechanisms at major operations and projects to receive, track and respond to questions and complaints from community members before they can escalate. The grievances system works around the clock to address the concerns or grievances people may have.